Elevator Emergency Response Call
Service 24/7
Photo curtsy of:
www.cabcraft.com
ELEVATOR EMERGENCY SVC.
This is a specialized Emergency Type Response
Service that is provided exclusively for telephones inside an elevator.
In the event that an elevator stops working and a passenger needs
assistance or emergency help, they pick up the telephone inside the elevator
for *assistance. (*working phone required in elevator to dial out to
proper phone number).
The client is responsible to have the phone(s)
programmed to call out and to specify what number will be dialed to
reach help.
*Service with our company with payment is
required to use this service with us. *Phones in elevators should be properly
tested to ensure proper working order.
Information and instructions from the building’s management is provided
to us in advance at the time application is made for service. As soon as
the call is answered by our professionally trained staff, the client’s
detailed information and instructions automatically appear on the
operator’s computer monitor along with a pre-printed script that they
read to the caller. It assures the caller that help is on the way and to
remain calm. The operator immediately contacts the people “on call” to
inform them of the emergency situation.
The initial cost for this service is inexpensive; similar to that of an
insurance policy. There is a nominal fee to set it up; the actual cost
is based on the amount of information and instructions that are required
to be programmed. That is a one time fee; subsequent program changes are
inexpensive also.
There is a low monthly service fee payable annually in advance. There is
no charge for test calls providing they are announced in advance as a
“test call”. There is a nominal processing charge for each emergency
call from the elevator.
Call Processing
- E receptionist
- Need help and don't see what you need,
click here for a
list of more services or
contact us.
REQUEST OF APPLICATION FOR SERVICE
As you view our web site, we hope that you notice the
many services that we offer and provide to our clients. There may
be a particular type of service that you require and may not see listed
- if so, please feel free to
contact us.
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About Relay:
A brief outline of the
history of Relay. We have a humble beginning and we hope that our
story encourages you to follow your dreams to help people in our small
community called Earth.
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