Relay’s Experience, Training, & Attention to Detail in programming your account ensures every call we answer is handled exactly how you wish.

Relay’s extensive Client Requirement Worksheets enable you to tell us exactly how we should handle all of your calls including important and emergency ones.

Relay can make appointments, patch callers together, provide special instructions to callers, call out “ON CALL” personnel, and a host of other services.

Relay will provide you with a dedicated circuit in which to call forward your telephone line without sharing it with other clients.

Relay provides many ways for your to retrieve your routine calls such as voice mail, email, call out service, or you may call in and speak to a live person.

Relay monitors calls for quality control and traffic volume to ensure we always have enough staff on duty to answer your calls immediately.

INNOVATION   -   CUSTOMER SATISFACTION  -  REAL TIME CALLOUTS

		Customer Satisfaction

• TAS made easy. 

                The use of clear and easy instructions help calls process easily
                and with less chance of possible error.  Complicated instructions
                take more time, become confusing, and may make updating
                instructions a night-mare for oncall situations and/or for our clients. 

Privacy - We take great pride keeping your information private.  We do not sell information nor do we keep any records of personal matters and/or account messages past 30 days.  No Exceptions.